Conducting Sensitive Interviews Online
Kähäri, Outi; Edelman, Kristel (2023-11-20)
Kähäri, Outi
Edelman, Kristel
John Wiley & Sons
20.11.2023
Kähäri, O. and Edelman, K. (2024), Conducting Sensitive Interviews Online. Symbolic Interaction, 47: 68-92. https://doi.org/10.1002/symb.674
https://creativecommons.org/licenses/by/4.0/
© 2023 The Authors. Symbolic Interaction published by Wiley Periodicals LLC on behalf of Society for the Study of Symbolic Interaction (SSSI). This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
https://creativecommons.org/licenses/by/4.0/
© 2023 The Authors. Symbolic Interaction published by Wiley Periodicals LLC on behalf of Society for the Study of Symbolic Interaction (SSSI). This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
https://creativecommons.org/licenses/by/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202312133710
https://urn.fi/URN:NBN:fi:oulu-202312133710
Tiivistelmä
Abstract
We explore the role of embodied messages for the interaction order when conducting sensitive biographical research online. Our analysis indicates that mediated situations take shape continuously and are extremely open to different kinds of interaction orderings, including disruptions. Interaction in online interviews is influenced by increased fluidity and intensity caused by the synthetic situation. For the researcher, this results in extra effort in restructuring the main activity and re-establishing the expressive order. Moreover, the inability to be physically present in affective interview situations created virtual private mental spaces where interaction of intense emotions was partly restricted.
We explore the role of embodied messages for the interaction order when conducting sensitive biographical research online. Our analysis indicates that mediated situations take shape continuously and are extremely open to different kinds of interaction orderings, including disruptions. Interaction in online interviews is influenced by increased fluidity and intensity caused by the synthetic situation. For the researcher, this results in extra effort in restructuring the main activity and re-establishing the expressive order. Moreover, the inability to be physically present in affective interview situations created virtual private mental spaces where interaction of intense emotions was partly restricted.
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