Privacy concerns of consumers in big data management for marketing purposes : an integrative literature review

Abstract

This bachelor’s thesis is a literature review about big data, privacy concerns for individual consumers and how these two overlap together in a way to possibly explain what are the privacy concerns that customers have, and the companies maybe should think about, when they utilize data as a marketing tool.

The thesis introduces an integrative framework for the privacy concerns emerging from the process of big data management for marketing purposes and gives insights for phases in this process first separately from companies point of view, then from the consumers point of view regarding the privacy issues and then together by bringing these two issues together.