Online living lab community development towards social web : a case study of PATIO
Huang, Weiping (2016-05-19)
W. Huang
19.05.2016
© 2016 Weiping Huang. Tämä Kohde on tekijänoikeuden ja/tai lähioikeuksien suojaama. Voit käyttää Kohdetta käyttöösi sovellettavan tekijänoikeutta ja lähioikeuksia koskevan lainsäädännön sallimilla tavoilla. Muunlaista käyttöä varten tarvitset oikeudenhaltijoiden luvan.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-201605221855
https://urn.fi/URN:NBN:fi:oulu-201605221855
Tiivistelmä
The concept of Living Lab has gained attention as a user-centered approach in ICT development, especially when talking about the innovation creation. Nowadays, social network has become part of the daily life for many people to share news, pictures, and stories. The earlier researches mostly see Living Lab as an approach for innovation with the supporting of social media in terms of user involvement.
Considering the challenges of user commitment into the online Living Lab communities, and the insufficiency of social network approach, this paper is aiming to provide a guide for the development and improvement of online Living Lab community, with answering the research questions of the online Living Lab community characteristics towards social web, and the primary requirements of establishing such online community.
The main research methodology applied in this paper is based on grounded theory. Through the case study of PATIO, the data was collected via various sources including user motivation survey, user modelling interview, participant-observation as system administrator, and utilizing of existing organizational documents. As the outcomes of the research, based on the personas and the scenarios generated through user interviews, the requirements of developing online Living Lab community were defined, which also served as the fundamental of the framework establishing.
This research contributes to the Living Lab with the further analysis of the online community from different stakeholders’ points of view. The online Living Lab community framework associating with the characteristics social web, provides an overall picture of the whole Living Lab environment. This online community serves as a platform, which is targeting to the user-centered products and services testing in real-life contexts. The study in this paper has put more emphasis on the roles of end users and system administrator. Therefore, the direction for future research could be focusing on the needs and benefits to customers (e.g. SMEs) and researchers. In addition, the technologies for the system implementation (e.g. platform choosing, web 3.0) also have the needs to be further studied.
Considering the challenges of user commitment into the online Living Lab communities, and the insufficiency of social network approach, this paper is aiming to provide a guide for the development and improvement of online Living Lab community, with answering the research questions of the online Living Lab community characteristics towards social web, and the primary requirements of establishing such online community.
The main research methodology applied in this paper is based on grounded theory. Through the case study of PATIO, the data was collected via various sources including user motivation survey, user modelling interview, participant-observation as system administrator, and utilizing of existing organizational documents. As the outcomes of the research, based on the personas and the scenarios generated through user interviews, the requirements of developing online Living Lab community were defined, which also served as the fundamental of the framework establishing.
This research contributes to the Living Lab with the further analysis of the online community from different stakeholders’ points of view. The online Living Lab community framework associating with the characteristics social web, provides an overall picture of the whole Living Lab environment. This online community serves as a platform, which is targeting to the user-centered products and services testing in real-life contexts. The study in this paper has put more emphasis on the roles of end users and system administrator. Therefore, the direction for future research could be focusing on the needs and benefits to customers (e.g. SMEs) and researchers. In addition, the technologies for the system implementation (e.g. platform choosing, web 3.0) also have the needs to be further studied.
Kokoelmat
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