Tourism impacts and well-being in heritage tourism: the role of discrete emotions and site sustainability characteristics
Alrawadieh, Zaid; Prayag, Girish; Adie, Bailey Ashton; Alrawadieh, Ziad (2025-05-15)
Routledge
15.05.2025
Alrawadieh, Z., Prayag, G., Adie, B. A., & Alrawadieh, Z. (2025). Tourism impacts and well-being in heritage tourism: the role of discrete emotions and site sustainability characteristics. Journal of Heritage Tourism, 1–19. https://doi.org/10.1080/1743873X.2025.2502350
https://creativecommons.org/licenses/by-nc-nd/4.0/
© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by-nc-nd/4.0/
© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by-nc-nd/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202505223844
https://urn.fi/URN:NBN:fi:oulu-202505223844
Tiivistelmä
Abstract
Using cognitive appraisal theory (CAT) and the PERMA model of well-being as the theoretical lens, this study evaluates perceptions of tourism impacts by international visitors as predictors of different discrete emotions, perceptions of sustainability characteristics of a heritage site, travel well-being and intention to recommend the site. The conceptual model was tested on 1531 international visitors to Petra, Jordan. Results confirm that perceptions of positive and negative tourism impacts elicit different discrete emotions such as happiness, love, contentment, awe, unpleasantness and anger. Specifically, feelings of happiness, love and contentment affect visitors’ evaluation of their overall perceptions of the sustainability characteristics of the site and travel well-being. Better perceptions of site sustainability and higher levels of well-being contribute to positive intentions to recommend the site. Implications for heritage site management and sustainability of UNESCO world heritage sites are offered.
Using cognitive appraisal theory (CAT) and the PERMA model of well-being as the theoretical lens, this study evaluates perceptions of tourism impacts by international visitors as predictors of different discrete emotions, perceptions of sustainability characteristics of a heritage site, travel well-being and intention to recommend the site. The conceptual model was tested on 1531 international visitors to Petra, Jordan. Results confirm that perceptions of positive and negative tourism impacts elicit different discrete emotions such as happiness, love, contentment, awe, unpleasantness and anger. Specifically, feelings of happiness, love and contentment affect visitors’ evaluation of their overall perceptions of the sustainability characteristics of the site and travel well-being. Better perceptions of site sustainability and higher levels of well-being contribute to positive intentions to recommend the site. Implications for heritage site management and sustainability of UNESCO world heritage sites are offered.
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- Avoin saatavuus [38506]
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