Credtwi: Investigating Social Media Credibility with a Browser Plugin
Li, Junhao; Huusko, Eetu; Ahooie, Nazanin Nakhaie; Kuutila, Miikka; Huotala, Aleksi; Mäntylä, Mika; Hosio, Simo (2025-04-07)
Taylor & Francis
07.04.2025
Li, J., Huusko, E., Ahooie, N. N., Kuutila, M., Huotala, A., Mäntylä, M., & Hosio, S. (2025). Credtwi: Investigating Social Media Credibility with a Browser Plugin. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2025.2480885.
https://creativecommons.org/licenses/by/4.0/
© 2025 The Author(s). Published with license by Taylor & Francis Group, LLC. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by/4.0/
© 2025 The Author(s). Published with license by Taylor & Francis Group, LLC. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202504222816
https://urn.fi/URN:NBN:fi:oulu-202504222816
Tiivistelmä
Abstract
People now look for information online and on social media for everyday problems. Organizations and malevolent actors have taken the opportunity to spread misinformation/disinformation. It is increasingly important to understand the credibility of online information. We designed and implemented a research browser plugin, Credtwi. It injects credibility questionnaires directly into the user’s Twitter feed, enabling crowdsourced data collection. We carried out a week-long field study where participants assessed the credibility of tweets on various topics. We provide insights into information credibility in the Twitter ecosystem by analyzing the assessments and study questionnaires. The participants’ perception of Twitter as a credible information source decreased after using Credtwi. Our results suggest that the author’s verification status and bio are the most important factors for their perceived credibility. Finally, we discovered significant differences between the assessments of the different genders. Our results contribute to the research on online social media content credibility.
People now look for information online and on social media for everyday problems. Organizations and malevolent actors have taken the opportunity to spread misinformation/disinformation. It is increasingly important to understand the credibility of online information. We designed and implemented a research browser plugin, Credtwi. It injects credibility questionnaires directly into the user’s Twitter feed, enabling crowdsourced data collection. We carried out a week-long field study where participants assessed the credibility of tweets on various topics. We provide insights into information credibility in the Twitter ecosystem by analyzing the assessments and study questionnaires. The participants’ perception of Twitter as a credible information source decreased after using Credtwi. Our results suggest that the author’s verification status and bio are the most important factors for their perceived credibility. Finally, we discovered significant differences between the assessments of the different genders. Our results contribute to the research on online social media content credibility.
Kokoelmat
- Avoin saatavuus [37693]
Ellei muuten mainita, aineiston lisenssi on https://creativecommons.org/licenses/by/4.0/