Challenges in adopting and using online recruitment tools from employers’ perspective
Zahedi Nejad, Zahra; Sabokro, Mehdi; Oikarinen, Eeva-Liisa (2024-07-02)
Emerald
02.07.2024
Zahedi Nejad, Z., Sabokro, M. and Oikarinen, E.-L. (2025), "Challenges in adopting and using online recruitment tools from employers’ perspective", International Journal of Organizational Analysis, Vol. 33 No. 5, pp. 1203-1218. https://doi.org/10.1108/IJOA-10-2023-4050
https://creativecommons.org/licenses/by-nc/4.0/
This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please visit Marketplace.
https://creativecommons.org/licenses/by-nc/4.0/
This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please visit Marketplace.
https://creativecommons.org/licenses/by-nc/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202502171712
https://urn.fi/URN:NBN:fi:oulu-202502171712
Tiivistelmä
Abstract
Purpose:
This paper aims to contribute to the existing literature by providing a unique exploration of the challenges in the adoption and usage of corporate websites, job aggregators, digital job boards, professional social media and artificial intelligence (AI)-enabled tools for recruitment.
Design/methodology/approach:
In this exploratory study, interviews were conducted with 15 experts in digital companies with AI, recruitment or human eesources expertise.
Findings:
The findings suggest three major themes, including technological, human–technology interaction and peripheral challenges. Moreover, seven sub-themes of challenges emerged from this study, namely, inefficient facilities and resources, inefficient data accumulation, resistance to change, distrust in technology, restricting regulations, toxic work culture and economic and social obstacles. Finally, this study proposes important implications and practical solutions to help professionals, companies and employers overcome challenges associated with adopting and using online recruitment tools.
Originality/value:
Electronic human resource management has not studied the challenges associated with online recruitment tools in the context of Iranian digital organizations. This paper provides a unique exploration of the challenges in the adoption of AI in recruitment.
Purpose:
This paper aims to contribute to the existing literature by providing a unique exploration of the challenges in the adoption and usage of corporate websites, job aggregators, digital job boards, professional social media and artificial intelligence (AI)-enabled tools for recruitment.
Design/methodology/approach:
In this exploratory study, interviews were conducted with 15 experts in digital companies with AI, recruitment or human eesources expertise.
Findings:
The findings suggest three major themes, including technological, human–technology interaction and peripheral challenges. Moreover, seven sub-themes of challenges emerged from this study, namely, inefficient facilities and resources, inefficient data accumulation, resistance to change, distrust in technology, restricting regulations, toxic work culture and economic and social obstacles. Finally, this study proposes important implications and practical solutions to help professionals, companies and employers overcome challenges associated with adopting and using online recruitment tools.
Originality/value:
Electronic human resource management has not studied the challenges associated with online recruitment tools in the context of Iranian digital organizations. This paper provides a unique exploration of the challenges in the adoption of AI in recruitment.
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