From Reflection to Action: Enhancing Workplace Well-Being Through Digital Solutions
van Berkel, Niels; Visuri, Aku; Shalawadi, Sujay; Evans, Madeleine R.; Tag, Benjamin; Hosio, Simo (2024-10-26)
Avaa tiedosto
Sisältö avataan julkiseksi: 26.10.2025
Oxford University Press
26.10.2024
Niels van Berkel, Aku Visuri, Sujay Shalawadi, Madeleine R Evans, Benjamin Tag, Simo Hosio, From Reflection to Action: Enhancing Workplace Well-Being Through Digital Solutions, Interacting with Computers, Volume 37, Issue 3, May 2025, Pages 133–146, https://doi.org/10.1093/iwc/iwae049
https://rightsstatements.org/vocab/InC/1.0/
© The Author(s) 2024. This is a pre-copyedited, author-produced version of an article accepted for publication in Interacting with computers following peer review. The version of record Niels van Berkel, Aku Visuri, Sujay Shalawadi, Madeleine R Evans, Benjamin Tag, Simo Hosio, From Reflection to Action: Enhancing Workplace Well-Being Through Digital Solutions, Interacting with Computers, Volume 37, Issue 3, May 2025, Pages 133–146 is available online at: https://doi.org/10.1093/iwc/iwae049.
https://rightsstatements.org/vocab/InC/1.0/
© The Author(s) 2024. This is a pre-copyedited, author-produced version of an article accepted for publication in Interacting with computers following peer review. The version of record Niels van Berkel, Aku Visuri, Sujay Shalawadi, Madeleine R Evans, Benjamin Tag, Simo Hosio, From Reflection to Action: Enhancing Workplace Well-Being Through Digital Solutions, Interacting with Computers, Volume 37, Issue 3, May 2025, Pages 133–146 is available online at: https://doi.org/10.1093/iwc/iwae049.
https://rightsstatements.org/vocab/InC/1.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202412107155
https://urn.fi/URN:NBN:fi:oulu-202412107155
Tiivistelmä
Abstract
Despite the widely acknowledged importance of well-being, our well-being can regularly be under pressure from external sources. Work is often attributed as a source of stress and dissatisfaction, so, unsurprisingly, extensive efforts are made to measure and improve our well-being in this context. This paper examines opportunities to better design supportive digital solutions through two complementary studies. In the first study, we present a longitudinal assessment of a well-being-focused self-report application deployed in two organizations. Through an analysis of one year of application usage across 219 users, we find both established and novel patterns of application usage and well-being evaluation. While prior work has highlighted substantial dropout rates and daily well-being fluctuations that peak in the morning and early evening, our results highlight that substantial breaks in usage are common, suggesting that users choose to engage with well-being applications mainly when they need them. In the second study, we expand on the topic of well-being reflection at work and the use of technology for this purpose. Through a survey involving 100 participants, we identify current practices in increasing well-being at work, obstacles to sharing and discussing mental well-being states, opportunities for digital well-being solutions and reflections on transparency and communication. Our combined results highlight opportunities for HCI research and practice to address the ongoing challenges of maintaining well-being in today’s work environments.
Despite the widely acknowledged importance of well-being, our well-being can regularly be under pressure from external sources. Work is often attributed as a source of stress and dissatisfaction, so, unsurprisingly, extensive efforts are made to measure and improve our well-being in this context. This paper examines opportunities to better design supportive digital solutions through two complementary studies. In the first study, we present a longitudinal assessment of a well-being-focused self-report application deployed in two organizations. Through an analysis of one year of application usage across 219 users, we find both established and novel patterns of application usage and well-being evaluation. While prior work has highlighted substantial dropout rates and daily well-being fluctuations that peak in the morning and early evening, our results highlight that substantial breaks in usage are common, suggesting that users choose to engage with well-being applications mainly when they need them. In the second study, we expand on the topic of well-being reflection at work and the use of technology for this purpose. Through a survey involving 100 participants, we identify current practices in increasing well-being at work, obstacles to sharing and discussing mental well-being states, opportunities for digital well-being solutions and reflections on transparency and communication. Our combined results highlight opportunities for HCI research and practice to address the ongoing challenges of maintaining well-being in today’s work environments.
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