Optimizing HR processes through supervisor support

Abstract

This thesis examines how HR processes can be optimized through supervisor support, focusing on recruitment and selection, supervisor training, and performance management. It explores how HR departments and supervisors can collaborate effectively to enhance organizational success. The study is conducted as a qualitative case study, using interviews with supervisors and the HR department from the case company to compare current theoretical understanding to real-life application. The study provides practical and theoretical insights into optimizing HR practices to better support supervisors in their roles.