Light in the middle of the tunnel? A sentimental analysis of tourist responses to ongoing crisis
Senbeto, Daganchew Leta; Mamo, Yoseph; Seyfi, Siamak (2023-09-12)
Taylor & Francis
12.09.2023
Senbeto, D. L., Mamo, Y., & Seyfi, S. (2023). Light in the middle of the tunnel? A sentimental analysis of tourist responses to ongoing crisis. Current Issues in Tourism, 27(6), 838–846. https://doi.org/10.1080/13683500.2023.2256941
https://creativecommons.org/licenses/by-nc-nd/4.0/
This is an Accepted Manuscript version of the following article, accepted for publication in Current Issues in Tourism. Senbeto, D. L., Mamo, Y., & Seyfi, S. (2023). Light in the middle of the tunnel? A sentimental analysis of tourist responses to ongoing crisis. Current Issues in Tourism, 27(6), 838–846. https://doi.org/10.1080/13683500.2023.2256941. It is deposited under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.”
https://creativecommons.org/licenses/by-nc-nd/4.0/
This is an Accepted Manuscript version of the following article, accepted for publication in Current Issues in Tourism. Senbeto, D. L., Mamo, Y., & Seyfi, S. (2023). Light in the middle of the tunnel? A sentimental analysis of tourist responses to ongoing crisis. Current Issues in Tourism, 27(6), 838–846. https://doi.org/10.1080/13683500.2023.2256941. It is deposited under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.”
https://creativecommons.org/licenses/by-nc-nd/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202410246449
https://urn.fi/URN:NBN:fi:oulu-202410246449
Tiivistelmä
Abstract
Assessing how tourists respond to ongoing crises is essential but is a barely explored research topic. Drawing from Chaos–complexity theory, this research examines sentiment changes amidst crises and analyses factors influencing tourist sentiments during crises. Sentiment analysis was conducted to identify travelers’ positive and negative opinions extracted from the tweeter. The sentiment of each tweet was detected through a lexicon-based classification approach. Unlike previous arguments concerning the ongoing crisis, the current findings indicate a positive sentiment toward the destination even in the face of multiple crises. Implications and directions for future research are also discussed.
Assessing how tourists respond to ongoing crises is essential but is a barely explored research topic. Drawing from Chaos–complexity theory, this research examines sentiment changes amidst crises and analyses factors influencing tourist sentiments during crises. Sentiment analysis was conducted to identify travelers’ positive and negative opinions extracted from the tweeter. The sentiment of each tweet was detected through a lexicon-based classification approach. Unlike previous arguments concerning the ongoing crisis, the current findings indicate a positive sentiment toward the destination even in the face of multiple crises. Implications and directions for future research are also discussed.
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Ellei muuten mainita, aineiston lisenssi on https://creativecommons.org/licenses/by-nc-nd/4.0/