Human work in the shift to Industry 4.0: a road map to the management of technological changes in manufacturing
Reiman, Arto; Kaivo-oja, Jari; Parviainen, Elina; Takala, Esa-Pekka; Lauraeus, Theresa (2023-12-12)
Taylor & Francis
12.12.2023
Reiman, A., Kaivo-oja, J., Parviainen, E., Takala, E. P., & Lauraeus, T. (2024). Human work in the shift to Industry 4.0: a road map to the management of technological changes in manufacturing. International Journal of Production Research, 62(16), 5613–5630. https://doi.org/10.1080/00207543.2023.2291814
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© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by/4.0/
© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
https://creativecommons.org/licenses/by/4.0/
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-202406204825
https://urn.fi/URN:NBN:fi:oulu-202406204825
Tiivistelmä
Abstract
The fourth industrial revolution tempts manufacturing companies to transform into smart factories, which in turn affects the human work. We examine this complexity from the perspective of human factors and ergonomics (HF/E) by analysing the organisational capabilities needed when seeking and selecting new technology solutions, and designing and implementing them into local application. This qualitative study focuses on manufacturing companies that have pioneered adopting high technologies in their processes. Empirical material was collected from 15 Finnish manufacturing companies of different sizes. Particular attention is paid to how HF/E are present when companies (1) sense new opportunities for technological development of their production, (2) seise these opportunities through design actions, and (3) shift the solutions into use. Analyses revealed that companies, regardless of their size and the technology being implemented, do not fully understand the fundamentals and value of HF/E, resulting in technology and production-oriented solutions in which human skills and capabilities are often neglected. A novel road map is proposed for integrating HF/E expertise and knowledge when seeking, selecting, and utilising new production technologies. This study increases understanding of the role of HF/E when adopting new technologies in manufacturing. The road map improves possibilities for fact-based decision-making.
The fourth industrial revolution tempts manufacturing companies to transform into smart factories, which in turn affects the human work. We examine this complexity from the perspective of human factors and ergonomics (HF/E) by analysing the organisational capabilities needed when seeking and selecting new technology solutions, and designing and implementing them into local application. This qualitative study focuses on manufacturing companies that have pioneered adopting high technologies in their processes. Empirical material was collected from 15 Finnish manufacturing companies of different sizes. Particular attention is paid to how HF/E are present when companies (1) sense new opportunities for technological development of their production, (2) seise these opportunities through design actions, and (3) shift the solutions into use. Analyses revealed that companies, regardless of their size and the technology being implemented, do not fully understand the fundamentals and value of HF/E, resulting in technology and production-oriented solutions in which human skills and capabilities are often neglected. A novel road map is proposed for integrating HF/E expertise and knowledge when seeking, selecting, and utilising new production technologies. This study increases understanding of the role of HF/E when adopting new technologies in manufacturing. The road map improves possibilities for fact-based decision-making.
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