Kainuun sosiaali- ja terveydenhuollon kuntayhtymän ja kuntien hallinnon toimijoiden kokemuksia yhteistyöstä COVID-19-pandemian aikana integroiduissa sosiaali- ja terveyspalveluissa

Abstract

Abstrakti

Kainuu Social Welfare and Health Care Joint Authority’s and municipalities’ administration actors’ experiences of collaboration during COVID-19 pandemic in integrated social and health services

This qualitative descriptive study aimed to describe social and healthcare and municipalities’ administration actors’ experiences of collaboration during COVID-19 pandemic in integrated social and health services. A systems theory was applied as a theoretical framework. The data were collected in thematic interviews of eight actors in Kainuu between November 2021 and February 2022. The data were analyzed using inductive content analysis. Seven main categories were formed: 1) experience of the history of collaboration, 2) roles and leadership in collaboration, 3) interactive collaboration, 4) effective collaborative process, 5) challenges of collaboration, 6) coherent and interactive communication and 7) structure of collaboration. Integrated social and health services are perceived as a resource of collaboration in a crisis because there are not many boundaries between organizations.