Designing a BCSS for mobile devices : an application to help the chronically tardy

Abstract

The purpose of this thesis is to study the process of developing a behaviour change support system (BCSS) which help users to manage and utilize their time. Proper time management is an important asset for a successful life. However, most of us have difficulties in using our time efficiently due to various reasons. Some of the reasons include procrastination and becoming overoptimistic about completing tasks in short periods of time. On this study, an iOS based application is developed based on BCSS theory. The application can be used by anyone who wants to improve their efficiency in time management. The intention of the system is to help users identify and improve their weaknesses on time management through using the application for a longer period. BCSS is one area of persuasive technology research, and it is defined as information systems designed to form, alter or reinforce attitudes, behaviours or an act of complying without using deception, coercion or inducements. BCSS are applied in various sectors such as health, wellness and environment. It is also important to note that Persuasive System Design model (PSD) is used as the main construct to develop our system. PSD provides a recent and technology oriented persuasion framework that helps to design, develop and evaluate BCSS. This project is based on a Design Science research method through developing an artefact. In the end, the system is evaluated qualitatively.