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Practical experiences and value of applying software analytics to manage quality

Vollmer, Anna Maria; Martínez-Fernández, Silverio; Bagnato, Alessandra; Partanen, Jari; López, Lidia; Rodríguez, Pilar (2019-10-17)

 
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https://doi.org/10.1109/ESEM.2019.8870162

Vollmer, Anna Maria
Martínez-Fernández, Silverio
Bagnato, Alessandra
Partanen, Jari
López, Lidia
Rodríguez, Pilar
Institute of Electrical and Electronics Engineers
17.10.2019

A. M. Vollmer, S. Martınez-Fernández, A. Bagnato, J. Partanen, L. López and P. Rodrıguez, "Practical experiences and value of applying software analytics to manage quality," 2019 ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM), Porto de Galinhas, Recife, Brazil, 2019, pp. 1-6. doi: 10.1109/ESEM.2019.8870162

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© 2019 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
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doi:https://doi.org/10.1109/ESEM.2019.8870162
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Abstract

Background: Despite the growth in the use of software analytics platforms in industry, little empirical evidence is available about the challenges that practitioners face and the value that these platforms provide.

Aim: The goal of this research is to explore the benefits of using a software analytics platform for practitioners managing quality.

Method: In a technology transfer project, a software analytics platform was incrementally developed between academic and industrial partners to address their software quality problems. This paper focuses on exploring the value provided by this software analytics platform in two pilot projects.

Results: Practitioners emphasized major benefits including the improvement of product quality and process performance and an increased awareness of product readiness. They especially perceived the semi-automated functionality of generating quality requirements by the software analytics platform as the benefit with the highest impact and most novel value for them.

Conclusions: Practitioners can benefit from modern software analytics platforms, especially if they have time to adopt such a platform carefully and integrate it into their quality assurance activities.

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