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Beyond reading media and interaction behavior : self-reported user satisfaction and cognitive implications of digitized reading patterns

Rajanen, Dorina (2020-08-01)

 
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https://doi.org/10.1007/978-3-030-49644-9_2

Rajanen, Dorina
Springer Nature
01.08.2020

Rajanen D. (2020) Beyond Reading Media and Interaction Behavior: Self-reported User Satisfaction and Cognitive Implications of Digitized Reading Patterns. In: Siarheyeva A., Barry C., Lang M., Linger H., Schneider C. (eds) Advances in Information Systems Development. ISD 2019. Lecture Notes in Information Systems and Organisation, vol 39. Springer, Cham. https://doi.org/10.1007/978-3-030-49644-9_2

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© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020. This is a post-peer-review, pre-copyedit version of an article published in Advances in Information Systems Development: Information Systems Beyond 2020. The final authenticated version is available online at: https://doi.org/10.1007/978-3-030-49644-9_2.
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doi:https://doi.org/10.1007/978-3-030-49644-9_2
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https://urn.fi/URN:NBN:fi-fe2020111089763
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Abstract

This paper examines the reading and navigation (browsing) behavior and the user satisfaction when interacting with a traditional and digital newspaper during an experiment. The qualitative, visual inspection of the interaction behavior allowed to identify the reading and navigation patterns specific to the reading media. The patterns were quantified as duration to assess the amount of time dedicated for reading, in contrast to navigation. The results show that, in the paper reading condition, the reading time was higher when compared to the tablet condition. In contrast, the navigation time was generally higher in the tablet than in the paper condition, with possible consequences on cognitive load. Users’ satisfaction with the traditional newspaper was higher than in the case of digital reading. The findings are discussed considering the limited capacity of mediated message processing model. Implications for designing digital reading interfaces are formulated.

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