Special needs of elderly in using web-based services

Rantakangas, Konsta; Halonen, Raija (2020-08-20)
 
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https://doi.org/10.1007/978-3-030-57847-3_3

Rantakangas, Konsta
Halonen, Raija
Springer Nature
20.08.2020

Rantakangas K., Halonen R. (2020) Special Needs of Elderly in Using Web-Based Services. In: Cacace M. et al. (eds) Well-Being in the Information Society. Fruits of Respect. WIS 2020. Communications in Computer and Information Science, vol 1270. Springer, Cham. https://doi.org/10.1007/978-3-030-57847-3_3

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© Springer Nature Switzerland AG 2020. This is a post-peer-review, pre-copyedit version of an article published in Well-Being in the Information Society. Fruits of Respect: 8th International Conference, WIS 2020, Turku, Finland, August 26-27, 2020, Proceedings. The final authenticated version is available online at: https://doi.org/10.1007/978-3-030-57847-3_3.
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doi:https://doi.org/10.1007/978-3-030-57847-3_3
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https://urn.fi/URN:NBN:fi-fe2020092275427
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Abstract

The number of elderly is growing also in Finland. As the traditional services are decreasing and net based services are developed, also the elderly need to adapt the new services. However, the elderly have special needs compared to the younger generation, and they need to be considered when designing net services. This study responded to two research problems. First, the special needs of elderly were considered. Second, the special needs of elderly were approached from the developers’ point of view. A light literature review was applied to find state-of-the-art knowledge.

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