Experiences on a participatory ergonomics development process in a public health and welfare service center : meal and cleaning personnel in focus

Abstract

<div lang="en" class="abs"><p class="abs_header">Abstract</p><p>Employees at public service organisations face various kinds of physical and psychosocial hazards and risks for accidents at their daily work. This study focuses on meal and cleaning service employees employed by a public in-house enterprise. Focus is paid to a large public health and welfare service center where such services are provided. This participatory study with multiple data sources shows the variety of different development challenges. Solution proposals and potential problem solvers are identified during the participatory development process to show the complexity but also the potential that such a participatory ergonomics oriented development process can provide.</p></div>