Three phases of transforming a project-based IT company into a lean and design-led digital service provider

Kuula, S.; Haapasalo, H.; Kosonen, J-M. (2019-12-05)
 
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https://doi.org/10.1109/MS.2019.2958012

Kuula, S.
Haapasalo, H.
Kosonen, J-M.
Institute of Electrical and Electronics Engineers
05.12.2019

S. Kuula, H. Haapasalo and J. Kosonen, "Three Phases of Transforming a Project-Based IT Company Into a Lean and Design-Led Digital Service Provider," in IEEE Software, vol. 37, no. 2, pp. 41-48, March-April 2020. doi: 10.1109/MS.2019.2958012

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doi:https://doi.org/10.1109/MS.2019.2958012
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https://urn.fi/URN:NBN:fi-fe202003188363
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Abstract

Digital transformation requires a continuous review of value creation, value capture, and resourcing. In this article, we define a systematical service design concept to enable all stakeholders to achieve better outcomes in cocreation activities.

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