Evaluating university–industry collaboration : the European Foundation of Quality Management excellence model-based evaluation of university–industry collaboration

Abstract

<div lang="en" class="abs"><p class="abs_header">Abstract</p><p>The growth in university–industry collaboration has resulted in an increasing demand for methods to evaluate it. This paper presents one way to evaluate an organization’s collaborative activities based on the European Foundation of Quality Management excellence model. Success factors of collaboration are derived from literature and compared against the quality award criteria. Tailored evaluation criteria are proposed based on the analysis, and piloted by evaluating a biosciences research umbrella organization. The results show that success factors of university–industry collaboration can be addressed by using the model-based evaluation criteria. The results of the study can potentially be used by actors on both sides of university–industry collaboration to evaluate their organization’s collaboration capabilities and performance.</p></div>