’Worksome but rewarding’ : stakeholder perceptions on value in collaborative design work
Kinnula, Marianne; Iivari, Netta; Isomursu, Minna; Laari-Salmela, Sari (2018-05-22)
Kinnula, M., Iivari, N., Isomursu, M. et al. Comput Supported Coop Work (2018) 27: 463. https://doi.org/10.1007/s10606-018-9328-y
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In this paper, we examine collaborative design projects in school contexts with many different stakeholders. We look at the value created for and by different stakeholders, focusing on value as a benefit, which is experienced — perceived and determined — by the beneficiaries themselves in the value co-creation process. As our focus is in “value-in-use”, i.e., value which emerges through activities taking place in a specific space, time, and context, we define value through subjective experience of people involved. We apply in our study the concept of value co-creation, where value is understood emerging from collaborative activity between actors participating in the activity. We see that the value co-creation lens provides a useful means for the CSCW community to scrutinize and make sense of collaborative design projects. We categorized the perceived value for each stakeholder and discuss how these categories can help in gaining a deeper understanding of the value gained in collaborative design work as well as how value co-creation lens in more general can be used as a tool in collaborative design projects.
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