Available approaches to heuristic evaluation of smart-phone applications

Abstract

Usability heuristics are a lightweight tool for finding usability problems in a piece of software. These heuristics can be used for any kind of software, from desktop applications to web sites to games and to smart-phone applications. With the rise of smart phones and applications developed for them there has been a need to update the approach of heuristic evaluation to consider the limitations and new possibilities brought by smart-phone applications, when compared to more traditional desk-top applications.

In this bachelor’s thesis different these issues are discussed, and along this several lists of usability heuristics were identified and listed. In addition to listing out the current research on smart-phone application heuristics, these lists were compared against the issues that are specific to smart-phone applications. Research questions in this thesis are as follows:

RQ1: What guidelines / usability heuristics can be found that specifically target mobile device user interfaces?

RQ2: How do these heuristic lists consider the difficulties faced by smart-phone applications?